We had a staggering 293 DNA (did not attend) appointments with our Nursing Team for the month of December. Time is our most precious resource and we have very sadly lost 3445 minutes (57 hours and 42 minutes).
If you are unable to keep your planned nurse appointment or blood test please let us know as soon as possible so we can offer the appointment to another patient.
This can be done very quickly and easily by texting the word CANCEL to the number given on your text appointment confirmation.
Time is our most precious resource, please help us to help our patients.
COVID Booster clinics
Clinics are now being held at the surgery for COVID boosters.
You can book an your appointment online if you are over 18 years of age, with a 91 day period since your 2nd vaccination.
We have some appointments available on Saturday December 18th, Sunday December 19th, Monday December 20th, Tuesday December 21st and Thursday December 23rd.
We have been sending invitations by text message, click on the link, enter your date of birth and amend the clinics to the dates instructed in the text. You will be able to choose a time and confirm the booking. This will avoid unnecessary waiting times on our phones lines.
If, however, you have issues with this, please contact the surgery in the afternoon at our quieter telephone times.
If you are eligible for a flu vaccine but haven't had this at the time of the COVID clinic we can give this at the same time.
A new local Community Cafe starts on Friday October 22nd 10-11.30am and will run every 2 weeks at Rumbletums in Kimberley
The NHS COVID PASS for travel from England is available via the NHS AppPlease take a look at this link for more information
Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor
Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.
We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.
If you are unhappy or have any concerns we would request that these are raised in the appropriate manner.
Thank you. Contact us here.
From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.
We politely request that patients coming into the surgery continue to wear a mask also please.
Easy Read NHS England Newsletter
The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:
- The coronavirus
- The coronavirus vaccine
- Who should have a keyworker
Church Walk and Church Street Sites
Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.
Patients requiring GP services should contact the Surgery by telephoning 01773 304700.
The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs.
The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.
The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.
Covid 19 Survivors Group organised by Self Help UK and moulded by its members