Noticeboard

PLEASE SEE QUICK LINKS: LATEST NEWS (ON THE RIGHT HAND SIDE OF THIS PAGE) FOR THE LATEST INFORMATION 

Demonstrating Your Covid 19 Vaccination Status When Travelling Abroad

From 17 May, you may be able to show your COVID-19 vaccination status as proof of your status when travelling abroad. Please see the Covid 19 Information under Clinics and Services for more details.

Please do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Further information can be found here

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

The Macmillan Beyond Diagnosis Gateway is a single point of access for all none-clinical needs a person with cancer may be experiencing. They work with anyone OVER 18 and can also support friends and family of people who have a cancer diagnosis. More details can be found at Opening Times/Help and Support 

For further information on why you are being asked to wait for your Covid-19 vaccine, please read the information on the GOV.UK website or this leaflet.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

NEW SELF-REFERRAL SERVICE NOW AVAILABLE FOR PHYSIOTHERAPY, PLEASE SEE LATEST NEWS FOR MORE INFORMATION 

 

Comments, Problems and Suggestions

Comments, Problems and Suggestions

Most concerns or issues can be sorted out quickly and easily, often at the time they arise with the person concerned, and this may be the approach you try first.

We welcome patient feedback and constructive criticism to tell us what we are doing well and what we can improve.

One way we do this is by sending out an MGOG message asking patients to provide feedback. This can also be done by completing the NHS Friends and Family Test form and returning this to the practice or by sending your comments and suggestions by email

We are also very keen to hear from our young patients and what their thoughts are on our service and so they too can complete their own version Children and Young People's Friends and Family Question form or the parent or carer can complete the Parent or Carer Friends and Family Question for them.

Our team of Managers can help you with any administrative or non-medical aspects of your health & treatment. They are also available to discuss any comments, suggestions or complaints.  Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.  Please do not hesitate to contact the practice for further details.

You can find further information in our Complaints Leaflet and if you wish to make a formal complaint then please complete and return our Complaint Form for the attention of Anita Smith 

 

 



 
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