Noticeboard

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Flu Vaccination Clinics

Planned dates and information can be found under our Appointments tab: Flu Vaccination Clinics

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

 

NHS App and Online Services

The NHS App

A leaflet regarding the NHS app can be found here and an easy read version can be found here

The NHS App is a simple and secure way for you access a range of NHS services on your  smartphone or tablet, allowing you to 

  • access your NHS COVID pass along with your vaccination status
  • book appointments
  • order repeat prescriptions
  • view your medical record
  • check your symptoms
  • register to be an organ donor
  • choose how the NHS uses your data

The app is for patients aged 13 and over. You do not need to come into the surgery to access this app.

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Patient Online Access
Online Services Link

Click the online image to access if your application has been approved.

Keeping Your Online Records Secure 

Having access to your records online is a great way to get involved in looking after your health.  Your records contain personal information, so it’s important to keep them safe.  You should take the same care with your health and social care records as you do if you use online banking.   Here are some tips on how to keep your records safe:

  • If your record provider created a password for you as part of your log-in details, you should change it as soon as possible.
  • Use a strong and memorable password that is at least 8 characters long.
  • Do not write your password down or share it.
  • Do not use words in your password which may be easy for others to guess, such as the names of your relatives or pets.
  • Always log out of your records when you have finished using them.
  • It is best to view your records when you are somewhere private, and on your own computer or mobile device.
  • If you print information from your records make sure it is stored securely.

  Further information and advice about keeping your online health and social care record safe and secure is available here.  

 



 
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