Noticeboard

We had a staggering 293 DNA (did not attend) appointments with our Nursing Team for the month of December. Time is our most precious resource and we have very sadly lost 3445 minutes (57 hours and 42 minutes).
If you are unable to keep your planned nurse appointment or blood test please let us know as soon as possible so we can offer the appointment to another patient.
This can be done very quickly and easily by texting the word CANCEL to the number given on your text appointment confirmation.
Time is our most precious resource, please help us to help our patients.

COVID Booster clinics

Clinics are now being held at the surgery for COVID boosters.

You can book an your appointment online if you are over 18 years of age, with a 91 day period since your 2nd vaccination.
We have some appointments available on Saturday December 18th, Sunday December 19th, Monday December 20th, Tuesday December 21st and Thursday December 23rd.
We have been sending invitations by text message, click on the link, enter your date of birth and amend the clinics to the dates instructed in the text. You will be able to choose a time and confirm the booking. This will avoid unnecessary waiting times on our phones lines.
If, however, you have issues with this, please contact the surgery in the afternoon at our quieter telephone times.
If you are eligible for a flu vaccine but haven't had this at the time of the COVID clinic we can give this at the same time.  

Community Cafe

A new local Community Cafe  starts on Friday October 22nd 10-11.30am and will run every 2 weeks at Rumbletums in Kimberley

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

 

Nottshelpyourself

Nottshelpyourself is a website designed to help people find information about a whole range of organisations and services including:

  • activities, groups and events in your local community
  • childcare providers
  • support for children and young people aged 0–25  years, with a special educational need and/or a disability
  • health and social care information and support for adults and children
  • workplace health schemes.

NottAlone

NottAlone is a dedicated website providing information and support for young people's mental health across Nottingham City and Nottinghamshire County. If you are aged under 25. are a parent or carer, or a professional who works with and supports young people, you can find information, advice and where to go to get help in Nottinghamshire.

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Abuse

If you are experiencing domestic abuse you can seek support by ringing the National Domestic Abuse Helpline on 0808 2000 247 or, if an emergency, please dial 999

Befriending

Eastwood Two's Company is a befriending service aimed at older adults who find themselves requiring some extra friendship and support, and this is provided through weekly telephone calls. Volunteers are matched with those who are referred to the service and all volunteers are carefully selected, trained and vetted.

The main criteria is for there to be clear evidence of social isolation and that the service is being requested by the person concerned. Unfortunately, visits cannot be arranged for those where there is a diagnosis of advanced dementia or certain mental health conditions. The service is available to older adults living within Eastwood.

For further information please see Linking Lives Project Eastwood

Befriending Scheme at Eastwood Volunteer Bureau is a visiting service offering company and conversation regularly (weekly or fortnightly) for local people who may be elderly and/or housebound, without family or friends to visit them.. Volunteers are introduced to the person, with the aim of matching interests and personalities.

For further information please see Eastwood Volunteer Bureau

Cancer Support (non clinical)

The Macmillan Beyond Diagnosis Gateway is a single point of access for all none-clinical needs a person with cancer may be experiencing. They work with anyone OVER 18 and can also support friends and family of people who have a cancer diagnosis. The benefit of a referral to The Gateway is that alongside their direct offer, they will also ensure that any other needs are addressed through referrals and signposting to both statutory and voluntary sector services. They then ensure this is followed up at a 1 and then 3 month interval to ensure their needs have been addressed.

For further information please read the booklet Macmillan Beyond Diagnosis Gateway Nottingham

And to refer into this service please complete the Beyond Diagnosis Referral Form

Family Support

A wealth of information and advice from Health Professionals, supporting families from pregnancy through to pre-school can be found at Health for Under 5's 

Text the Healthy Family Team for confidential advice and support 07520 619919 or ring the Advice Line to speak to a member of the Healthy Family Team on 0300 123 3387 option 4

Information and advice for those 5 and over can be found at Health for Kids

Information and advice for teenagers can be found at Health for Teens

 
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