Noticeboard

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Flu Vaccination Clinics

Planned dates and information can be found under our Appointments tab: Flu Vaccination Clinics

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

 

Abuse

If you are experiencing domestic abuse you can seek support by ringing the National Domestic Abuse Helpline on 0808 2000 247 or, if an emergency, please dial 999

Cancer Support (non clinical)

The Macmillan Beyond Diagnosis Gateway is a single point of access for all none-clinical needs a person with cancer may be experiencing. They work with anyone OVER 18 and can also support friends and family of people who have a cancer diagnosis. The benefit of a referral to The Gateway is that alongside their direct offer, they will also ensure that any other needs are addressed through referrals and signposting to both statutory and voluntary sector services. They then ensure this is followed up at a 1 and then 3 month interval to ensure their needs have been addressed.

For further information please read the booklet Macmillan Beyond Diagnosis Gateway Nottingham

And to refer into this service please complete the Beyond Diagnosis Referral Form

Family Support

A wealth of information and advice from Health Professionals, supporting families from pregnancy through to pre-school can be found at Health for Under 5's 

Text the Healthy Family Team for confidential advice and support 07520 619919 or ring the Advice Line to speak to a member of the Healthy Family Team on 0300 123 3387 option 4

Information and advice for those 5 and over can be found at Health for Kids

Information and advice for teenagers can be found at Health for Teens

 
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