You said – We did

You Said

“You have no information available for patients newly diagnosed with Parkinson’s.”

We Did

We now have Parkinson’s UK information packs available, along with details of the local Eastwood Parkinson’s Exercise Group. We contact patients who are newly diagnosed and invite them to collect a pack from the surgery.

You Said

“The check-in screen at Church Walk is at the reception desk and people use this when I’m having a private conversation with the receptionist”

We Did

We have moved the check-in machine away from the reception desk to protect your privacy.

You Said

“It would be beneficial to have a higher, more appropriate chair with arms on for the less able/mobile patients”

We Did

Church Walk Site has purchased a higher chair with arms for the waiting room for less able/mobile patients

You Said

“Signs would be useful to indicate where the clinical rooms are at the Church Walk site”

We Did

We have added further signs at the Church Walk site to enhance directions