Noticeboard

Into Twitter?

Why not follow Nottingham West Primary Care Network https://twitter.com/NottmWestPCN for the latest local updates on health and wellbeing?

The NHS COVID PASS for travel from England is available via the NHS App

Please take a look at this link for more information

Help and Support with the NHS App

If you have any problems with the app there is a dedicated support line available for people in Nottingham City and Nottinghamshire County to contact, which offers free help with downloading and registering for the NHS App.

Energy Advice

Green Doctor Nottingham offer FREE energy advice via a home visit or phone consultation depending on people's requirements, please see the link for more information or to refer into this service Green Doctor

Flu Vaccination Clinics

Planned dates and information can be found under our Appointments tab: Flu Vaccination Clinics

Over the last couple of months we have noticed an increase in the aggression and use of abusive language our staff are receiving.

We would like to remind our patients that we are working very hard to meet the needs of all our patients and any form of aggression, abuse or use of bad language towards our team will not be tolerated.

If you are unhappy or have any concerns we would request that these are raised in the appropriate manner. 

Thank you. Contact us here.

From July 19th, the EPCC Team will continue to wear face masks, and other PPE as required, to protect our patients and our colleagues and prevent possible infections.

We politely request that patients coming into the surgery continue to wear a mask also please.

Easy Read NHS England Newsletter

The latest NHS England Newsletter in an easy read format (under Clinics & Services/Learning Disability Resources) contains information on:

  • The coronavirus
  • The coronavirus vaccine
  • Who should have a keyworker

Church Walk and Church Street Sites

Our doors are now open and so there is now no need to ring the bell beforehand, but we do still need to manage footfall in the surgery to keep everyone safe. Can we please ask that you do not arrive too early for your appointment and use the external prescription request box at the side of the Church Walk site instead of bringing this to reception.

Accessing GP Services

Patients requiring GP services should contact the Surgery by telephoning 01773 304700. 

The receptionist will ask the patient to provide a few basic details regarding the nature of the call and, if appropriate, put the patient on a GP’s triage list. This information is to help the GP prioritise the patients’ needs. 

The GP will telephone the patient (usually the same day, depending on the urgency and timing of the request). Up to 2 telephone attempts will made. Patients should have their telephone close by so as to avoid missing the call. The caller ID will be from a private/unknown caller.

The GP will ask the patient questions and determine the course of treatment. This may be the GP booking a face-to-face appointment with a GP, Advanced Clinical Practitioner, a Practice Pharmacist, a Nurse or another clinician. It could also be providing advice over the phone, issuing a prescription, or making a referral to another service for tests and/or investigations.

 Covid 19 Survivors Group organised by Self Help UK  and moulded by its members

 

Changes to over the counter medications on prescription for minor illnesses

From Wednesday 1 March 2017, we will be limiting prescriptions of over the counter (OTC) medicines for minor ailments.

This decision was made after looking at feedback from clinicians and the findings of a six week patient engagement campaign undertaken by the South Nottinghamshire CCGs (Nottingham North and East, Nottingham West and Rushcliffe).

These plans mean that instead of receiving OTC products (such as paracetamol or ibuprofen) for short-term, self-limiting conditions (see leaflet below) on prescription, patients will be encouraged to self care and buy their own from their local pharmacy.

Rather than visiting their GP, most people can take care of themselves when they have a minor ailment through a combination of self care and OTC medicines, which can be bought in supermarkets and shops as well as in pharmacies.

Please note that:

  • There are no plans to limit OTC medicines for people with long-term conditions
  • GPs will be able to prescribe in circumstances of clinical need
  • If symptoms persist, please book a GP appointment

There are lots of benefits to self care:

Expert advice to support you

Pharmacists can offer expert advice on a wide range of illnesses and you don’t need to make an appointment. Your consultation will be confidential and discreet.

Save yourself time

There’s no need to wait for a GP appointment - a lot of pharmacies are open late and at the weekend.

Save your GP time

Choosing to self care can free up more GP time so they can spend more time with patients with more

complex conditions.

Save the NHS money

In 2015, practices across the South Nottinghamshire area (excluding Nottingham City), spent £1,966,265 on prescribing over the counter medicines. Many of these items are low cost and available from the pharmacist, and some are even available from your local shops and supermarkets. The money spent on those prescriptions, for minor illnesses, could be spent on treating more serious conditions. Self Care

 
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