Contact

During out of hours you should contact the NHS 111 online service if you urgently need medical help or advice but it is not a life threatening situation, or telephone 111. Further information on waiting for a call back from 111 can be found on the NHS UK website

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected, if necessary, to attend Platform One Practice (based on Station Street, Nottingham). If it is decided a face to face appointment is not necessary then advice may be given.

Please do not use the Emergency Department (A&E) or the 999 service for minor or long-term problems, this takes care away from those who really need it.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999.