Order Your Repeat Prescription Online
If you have a repeat prescription query please contact our prescription team via [email protected]
Certain treatments on a repeat prescription can be prescribed without seeing the doctor.
There are various ways to order:
- Via an NHS Account
- Email [email protected]
- Use this website to order (you need an online account for this)
- Call in person to post your request in the outside prescription box
- Post your request to us
Please note we do not accept telephone requests.
Non-urgent advice: Please Note
We do not accept prescription requests via telephone.
Online Prescription Ordering Showing ‘Requires Review’
If your medication is showing as requiring review, preventing you from ordering, please email a list of the required items along with your name, address and date of birth to [email protected].
When using Systmoneline please ‘Make a Custom Request’ listing the medications you require. The doctor will decide if the medication can be reissued or if you need to make an appointment to be seen before it is issued.
We require 2 working days to process your request (please allow extra time for weekends and Bank Holidays) and you need to liaise with your Pharmacy how long it will take for them to process your prescription for collection/delivery.
Please order in time but remember:
- Only order drugs you require
- Do not stockpile drugs
- Please let us know if you are no longer taking a particular medication
If you are querying if your prescription is ready then please contact your tagged pharmacy.
If you have a Repeat Prescription Query then please contact your pharmacy in the first instance. If you then still need to contact the practice then complete the ‘Repeat Prescription Queries’ consultation on the NHS App and PKB.
Information on a variety of medicines can be found on the NHS website
To find a pharmacy near you please take a look at the NHS website Information on pharmacies currently open can also be found.
NHS Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for 4 or more prescription items in 3 months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about NHS prescription charges, who is eligible for free prescriptions and arranging a Prescription Prepayment Certificate on the NHS website