Your NHS Account

Whether you use the NHS App or the NHS website this is called your NHS Account.

You must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man to have an NHS Account.

Find out more about who can have an NHS account.

Your NHS Account is a simple and secure way to:

  • View your medical record
  • Book and check appointments
  • Order repeat prescriptions
  • Check symptoms you may have
  • View messages

You can keep your NHS Account safe by:

  • Changing your password, if you were given one to log in for first time.
  • Using a strong and memorable password, at least 8 characters long.
  • Not writing your password down or sharing it with other people.
  • Not using words in your password which may be easy to guess, such as the names of your relatives or pets.
  • Always logging out of your NHS Account when you have finished using it..
  • Viewing your NHS Account when you are somewhere private.