Whether you use the NHS App of the NHS website to log in, this is now called your NHS Account.
To have an NHS account you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man. Find out more about who can have an NHS account.
Your NHS Account is a simple and secure way for you access a range of NHS services on your, allowing you to:
- access your NHS COVID pass along with your vaccination status
- book appointments
- order repeat prescriptions
- view your medical record
- check your symptoms
- register to be an organ donor
- choose how the NHS uses your data
Having access to your records online is a great way to get involved in looking after your health. Your records contain personal information, so it’s important to keep them safe. You should take the same care with your health and social care records as you do if you use online banking.
Here are some tips on how to keep your records safe:
- If your record provider created a password for you as part of your log-in details, you should change it as soon as possible.
- Use a strong and memorable password that is at least 8 characters long.
- Do not write your password down or share it.
- Do not use words in your password which may be easy for others to guess, such as the names of your relatives or pets.
- Always log out of your records when you have finished using them.
- It is best to view your records when you are somewhere private, and on your own computer or mobile device.
- If you print information from your records make sure it is stored securely.